My Family Matters

My Family Matters is a family counseling and support service dedicated to strengthening relationships and providing guidance through challenging times. They needed a sensitive yet informative online presence that would make their services accessible to families in need.

Project Highlights

 

Responsive Website Design

Multi-Service Form Integration

Complete Digital Presence Setup

SEO-Optimized Foundation

Review Integration System

My Family Matters

My Family Matters is a family counseling and support service dedicated to strengthening relationships and providing guidance through challenging times. They needed a sensitive yet informative online presence that would make their services accessible to families in need.

Project Highlights

 

Responsive Website Design

Multi-Service Form Integration

Complete Digital Presence Setup

SEO-Optimized Foundation

Review Integration System

What We Did

We developed a compassionate digital platform that balances professionalism with approachability, making it easier for families to seek support.

Website & Functionality

The website features private intake forms that gather essential information before the first appointment, helping counselors prepare for each unique situation. A resources section provides self-help articles and guides for common family challenges. The appointment booking system respects privacy while offering flexibility in scheduling. Service pages clearly explain different therapy approaches and intervention options available to families. A secure messaging system allows for confidential communication between clients and counselors.

SEO Presence

We carefully managed their online presence to balance visibility with the sensitivity of their services. Their Google Business Profile was optimized with appropriate categories while maintaining client confidentiality. We implemented targeted SEO for supportive search terms that families in crisis often use. Social media accounts focus on sharing helpful resources rather than client stories, respecting privacy while demonstrating expertise.

Impact

My Family Matters has seen a 60% increase in families reaching out for initial consultations. The pre-appointment intake process has improved the efficiency of first sessions, allowing for more meaningful interventions. They've become a trusted digital resource in the community, with their educational content being shared by schools and community organizations.

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